About Eno:
The Eno Center for Transportation (“Eno”) is an independent, non-partisan think-tank headquartered in Washington, D.C. Our mission is two-fold: shape public debate on critical multimodal transportation issues and build a network of innovative transportation professionals. The leader in our field for a century, government and transportation leaders rely on Eno for timely research and an independent voice on policy issues; and trust us to deliver transformative, leading-edge learning experiences. Our policy work is credible, independent, and impactful. Our professional development programs are legacy: high-quality, well-respected, and in demand by transportation professionals. Since establishing our leadership training programs in 2003, Eno has instructed over 4500 leaders, many of whom are currently serving in helm positions in transportation. Our diverse team consists of talented, high-performing professionals in a collaborative environment.
Overview/Summary:
The Events and Program Manager is an indispensable member of the Eno team. This team member ensures Eno’s events are well-conceived, planned, and executed. The ideal candidate will have solid experience in managing all aspects of an event or program from pre-planning, determining resource needs, pre-event marketing, on-site coordination, to post-event follow-up. The portfolio of events includes professional development programs, business dinners, board meetings, policy-focused meetings and events, and receptions. In addition, this position provides administrative and logistical support across all Eno programs.
The Events and Program Manager reports to the Chief Learning Officer. The position is full-time, with occasional weekends and evenings required, and offers a competitive benefits package. In a typical year this position will travel up to 35% of the time. The position is based in Washington, D.C., and is temporarily authorized for remote work, though some job responsibilities will require in-office presence.
Job Responsibilities include, but are not limited to:
General Events and Program Support (25%):
- Assist with designing, planning, and implementing events and programs
- Communicate and coordinate all logistics to include: scout and inspect event venues, manage the venue procurement process, menu selection and room guarantees, audio visual/RFPs, event rentals, hotel room blocks and reservations, recruiting and confirming volunteers, videographer and photographer coordination, on-site event support, event data entry, and other event production responsibilities
- Work with the Chief Learning Officer to hire and manage vendors, and purchase materials and equipment to execute events.
- Supervise, interface, and provide general direction to venue staff to ensure event runs smoothly and attendees’ experience is optimal
- Maintain, track, and update budgets for each event
- Perform event registration including responding to attendees’ questions,
- Create event materials such as handouts, signage, PowerPoints, etc.
- Deliver excellent customer care: create/execute event communication plan;
- Lead post-event debriefs with stakeholders; brainstorm and implement recommendations for improvement
- Other duties as assigned
Direct Program Support (75%):
- Includes aspects of job responsibilities detailed in the preceding section
- Travel to and provide onsite support during program weeks
- Assist with updating Eno’s web portal
- Work with portfolio Program Managers to plan, coordinate and execute online training; facilitate web-based learning platforms
- Conduct research and analysis for program planning and decision-making
- Collect and compile program data; assist with writing performance reports
- Create, track, and manage attendee enrollment and matriculation process
- Negotiate, track, and manage vendor contracts with confidence
- Manage leadership assessments (e.g., 360s) review process
- Manage CEUs and certification process for program attendees
- Assist with managing Eno’s CRM database to ensure data integrity:
- Support Eno’s event/program invoicing and accounts receivable function
- Other duties as assigned
Desired Knowledge, Skills and Abilities (KSAs):
- Serve as the consummate professional in dress and appearance, punctuality, communication, and knowledge of the event management field
- Ability to multitask and manage multiple projects and assignments, often with competing deadlines
- Strong time management skills; attention to detail, and follow through
- Critical and creative thinking, and strong problem solving skills
- An unwavering commitment to executing with excellence
- Ability to be a self-motivator, work independently; and take initiative
- Superior interpersonal skills that enhance the ability to connect and build relationships with all stakeholders
- Highly organized and detail-oriented with advanced writing, editing, and communication skills
- Knowledge of CRM (customer relationship management) systems
- Proficiency with Microsoft Office, particularly Word, Excel, and PowerPoint
- Ability to quickly learn and adapt to programs, audiences, stakeholders
- Ability to work flexibly, collaboratively and interdependently with others in dynamic, fast-paced, small team environment
Essential Functions (Physical):
Applicants must be able to:
- Stand, sit, or walk for long periods of time during programs/events
- Lift or carry boxes and equipment up to 40 pounds
- Work a variety of hours/schedules to accommodate events
- Exercise manual dexterity and fine motor coordination
- Exercise visual-motor coordination
- Bend at the waist, kneel, reach (25% of job function)
Qualifications:
- Associate or Bachelor’s degree preferably in Hospitality Management, Marketing, Business, Communications or related field
- Certification in Event Management or Meeting Planner preferred
- Minimum 4 years’ experience planning and executing events of varying sizes and complexity
- Demonstrated project management skills is strongly preferred
- Experience with managing program/event budgets
To express interest in the position, send cover letter and resume outlining your unique fit for the position. Please send your applications to Alisha Robinson at: ARobinson@enotrans.org. Recruitment for this position is open until filled.