Residential Outreach Coordinator

Are you interested in making the District a greener, more livable city and improving access to sustainable transportation options for DC residents? Do you enjoy meeting new people and developing relationships? If so, Foursquare ITP is looking for you!

Foursquare ITP is looking to hire a smart, talented, and motivated individual to join goDCgo as Residential Outreach Coordinator. goDCgo is the District Department of Transportation’s (DDOT) Transportation Demand Management (TDM) program operated by Foursquare ITP. goDCgo aims to reduce the number of drive-alone trips in Washington, DC by encouraging commuters, residents, and visitors to bike, walk, scoot, carpool, telework, and use public transit through a coordinated multi-layered program.

This position is primarily based in DDOT’s office in the Navy Yard area of Downtown DC, but a significant portion of time is expected to be spent in the field offering TDM support to multi-family properties. This position is eligible to telework up to three days a week.

Foursquare ITP’s work is centered on our four core values, and we are looking for someone who lives these every day:

Passion for the Profession

Our success is rooted in our belief in and passion for our work, meeting all challenges with the appropriate set of skills, knowledge, and the desire to do our best.

Dedication to Our Clients

We approach our clients with integrity, open communication, and collaboration to ensure that their needs are being met. Each client receives the personal attention, respect, and high-quality work for which we are known.

Investment in Each Other

We respect all team members professionally and personally. We focus on continuous professional growth and improvement and promote a healthy balance between work and outside endeavors.

Positive Outlook

Our team is driven by a can-do spirit and a strong work ethic, applying our adaptability and resourcefulness to every task. We truly enjoy our work and bring a positive attitude that is evident in everything we do.

Company
Foursquare Integrated Transportation Planning
Washington, DC
Responsibilities

The role of the Residential Outreach Coordinator is to work directly with property management, developers, and concierges of residential properties throughout the District of Columbia to increase the use of sustainable transportation modes among residents and building staff.

Responsibilities will include:

  • Engage with residential front office, concierge, property managers, and developers using motivational engagement strategies to promote transportation options to tenants and encourage decision makers to implement TDM incentives, programs, and amenities at their buildings.
  • Provide assistance to developers to meet building zoning order requirements.
  • Increase access to transportation options by expanding equity focused programs and communications to affordable housing properties and underserved communities.
  • Develop excellent client relationships to keep employers interested and involved in DDOT and goDCgo initiatives, from brand new to well-established residential clients.
  • Conduct community engagement at residential buildings, sharing information and resources with residents.
  • Foster relationships with industry groups like the National Concierge Association (NCA), The National Association for Residential Property Managers (NARPM), and others.
  • Work with the marketing team to draft monthly newsletter content, design slides, and present webinars.
  • Work with the marketing team to create high-quality and customized marketing materials for residential properties.
  • General office duties include answering general information calls and emails, supporting travel planning for commuters, staffing TDM focused events like Open Streets, Bike to Work Day, etc., and maintaining records in Sugar CRM for monthly reporting.

 

Qualifications

Required Skills and Experience

The selected candidate must have:

  • Bachelor’s degree required in transportation planning, urban planning, sales, marketing, communications, business management, public administration, or public relations.
  • Up to five years’ experience working in the public, private, or non-profit sector in a TDM, transportation planning, sales, business management, communications, or marketing-related field.
  • Previous experience in transportation demand management is a plus, but it is not required.
Instructions

Résumés and cover letters will be accepted until the position is filled and will be reviewed on a rolling basis.

Program / Center Affiliation
Job Type
Full-Time